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Jonny

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Everything posted by Jonny

  1. Jonny
    Hi, I guess the issue was due to the "Redis" cache. if you are using the native "user info block" module, the issue still persists. so please disable the "Use cache" option and clear the Smarty cache to check whether it works fine or not. Best regards.
  2. Jonny

    WebP image format

    Jonny replied to vsn's question in Technical help

    If your theme supports WebP, then you can find an option on the "BO>Images" page to enable WebP, Panda theme v1 for TB supports WebP, here is a demo http://thirtybees.sunnytoo.com/en/
  3. Jonny
    I guess that's a time-out error 1. Enable the "Skip thumbnails regeneration" option, because generating thumbnails would cost a lot of time, you can generate thumbnails later. 2. Split your csv files to small ones, like 10 products per file.
  4. Jonny

    Image issue

    Jonny replied to AndyC's topic in English

    I guess you meant that the zoom feature didn't work? Check if you have all required image types.
  5. Jonny
    Don't worry about that. If the .png image you uploaded has transparent background, you can check its .jpg thumbnails, they also have transparent background, because they are actually already in png format, but with a .jpg suffer fix. As for as I know, it's 100% okay to use .jpg suffix for png format images.
  6. Jonny
    Send me your site url via a private message, so I can help you find the syntax error out.
  7. Jonny
    You can use Firefox which shows html syntax errors in red.
  8. Jonny
    Check for html syntax errors on the product page.
  9. Jonny
    The problem doesn't exist on my local. Check this video Panda 1 +TB 1.0.7 https://screencast-o-matic.com/watch/cqetXd0NyO There might be a js error on your site.
  10. Jonny
    Disable the "Retina" setting in the Theme editor module.
  11. Jonny

    Payment errors

    Jonny replied to haylau's question in Technical help

    Hi, More like a problem of the paypal module you are using. I don't have much knowledge about the PS paypal module, try upgrading it to the latest version, if the problem still exists, try reaching the developer of the module to ask them to check what's wrong. If the problem still can't be figured out, contact me to check as the last resort.
  12. Jonny
    1. Replace this code $this->smarty->assign('numberColumn', $numberColumn); in the \modules\blockcategories\blockcategories.php file with $this->smarty->assign('numberColumn', $nbrColumns); 2. Replace the \themes\panda\modules\blockcategories\blockcategories_footer.tpl file with the one in the attachment, see the pic below, I've highlighted all changes out. blockcategories_footer.tpl
  13. Jonny
    That setting was deprecated for a very long time, even the TB's community theme doesn't use it any more. I you do need it I can guide you to do some changes to the \modules\blockcategories\blockcategories.php and the \themes\panda\modules\blockcategories\blockcategories_footer.tpl to make it work.
  14. Jonny
    Which text editor you are using, I guess it's more about file format or something, That code is syntax correct with or without curly brackets. Try using the cPanle's editor to apply the change, see attached pic, you can copy that code to change it, don't copy the code I sent you above.
  15. Jonny
    Oh, I forgot to send you a screenshot.
  16. Jonny
    Don't worry, the module can work fine with Panda theme, actually most 3rd modules can work with Panda theme, don't worry too much about compatibility. Panda theme didn't do any changes to the way of how TB works, so as long as a module is compatible with TB, then it can work fine Panda theme functionally.
  17. Jonny
    Try adding this code to the \controllers\admin\AdminImportController.php file. if ($forceIds || $matchRef) $product->deleteFeatures(); I didn't test it, because of I don't want to install the "advancedfeaturesvalues" module which overrides several files. Test it by yourself on a development site first.
  18. Jonny
    You can do a small customization to the CSV import feature to remove feature values first, and then import new values.
  19. Jonny
    You are probably not using the native CSV import feature. In your case with the native CSV import feature, it's not possible to assign both 200 and 300 to the "Rental price" feature, the old value 200 will be replaced by the new value 300.
  20. Jonny
    You can achieve what you wanted easily, see attached pics.
  21. Jonny
    Send me your FTP and back office login details via a message, I will you upgrade the advanced banner module manually.
  22. Jonny
    Add this code to the \controllers\admin\AdminImportController.php else{ unset($product->tags[$key]); } This fix can be added to next version of TB.
  23. Jonny
    That's a problem of your csv file, see attached pic, I got the same error when I tried to add an empty tag. I will soon send you a small fix to don't add empty tags to avoid having the error.
  24. Jonny
    @Kleijn36 Upgrading the advanced banner module can fix the problem. Go to BO>Modules page, the module will be upgraded automatically.
  25. Jonny
    @Steve Don't worry, everything will be fine, because TB is compatible with both php 5 and php 7. It recommended to use php 7.1.x which balances speed and compatibility very well.
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