30knees

I think it's the Mollie module. The timing is pretty much in sync (only a couple of minutes off) with the original PayPal payment, only with Sofort is it different: Paid Cancelled 12.12.2018 08:56:50 09.01.2019 08:55:18 (PayPal - Mollie) 15.12.2018 18:56:05 12.01.2019 19:00:07 (PayPal - Mollie) 16.12.2018 08:44:49 13.01.2019 08:45:19 (PayPal - Mollie) 16.12.2018 15:20:29 13.01.2019 15:20:15 (PayPal - Mollie) 16.12.2018 21:14:52 14.01.2019 10:51:54 (Sofort - Mollie) 17.12.2018 18:47:13 14.01.2019 18:50:09 (PayPal - Mollie) I'll drop Mollie a support request.

Shoprunners says it's not their module. No idea ... .

Thanks, Lesley. Couldn't find anything by looking for the id number. Thanks, wakabayashi. I also think it's not Mollie. I've been using Mollie for longer. I think it's the DHL module, but I don't know how to figure out whether that's really the case. I hope the developers respond soon. I'll definitely update this thread.

Hi @Pedalman! Hast Du zufällig diesen Beitrag gesehen? Mich würde interessieren, ob Du ein paar Bestellungen als storniert vorliegen hast, die Du nicht selber storniert hast. Danke!

I use this DHL shipment module: https://addons.prestashop.com/en/shipping-carriers/30182-dhl-connector.html But I did a search of the module for "order_history" and couldn't find anything. But it actually has the possibility to change the order status. I've contacted the module developer, shoprunners.de, but I haven't heard back from them yet.

Thanks, all! I'm using the Mollie module, but it's also affecting orders that didn't use any Mollie payment method. Lesley, what web service do you mean? I checked the only new module I'm using for "order_history" but didn't find that term in it.

Perhaps someone could check whether this is affecting them, too, by filtering orders according to the "order_canceled" status. If you're affected by this, you'll see that there's no name next to the cancelled status. See screenshot, red circle.

Hi, Something is changing order statuses after about 25 days from "sent" to "cancelled" and this is messing up stock keeping and of course also bringing with it a host of other problems. I have no idea what this could be due to, nor how to troubleshoot the issue. The orders all have different payment methods and shipping methods. Does anybody have an idea? Thanks!

Is there a way to filter by two or more order status on the order listings page? For example, I might want to view all orders on the page that have the payment status fully paid and partly paid. The dropdown only lets me choose one status to filter by.

@wakabayashi Thanks for confirming! I always get it, unfortunately :(

I edited an order by adding one and then subtracting one from the quantity and it worked. However, I did get, after editing, this mangled editing form:

Vielleicht hat in der Zwischenzeit jemand was gefunden? :)

I think I had something similar, though that was, I believe, due to a PayPal module and PayPal Express payment. The customer had different addresses in the shop and with PayPal and the one in PayPal warranted free shipping, but the shop address didn't. Might this be a similar problem with the Adyen module?

I didn't enter any CSS details. It's for styling purposes. Mollie also told me to use the TB one, but I said the PS one is more current and it's also TB compatible, so I went with that one. I'm using 3.3.2. I never had that "no response body" error. Mine was a different one in the front office.

Are you using the orders API? I had to switch to that one instead of using the payments API.

@vsn I've had some (other) problems and also am not using it anymore.

Falls es jemand nicht mitbekommen hat: https://www.verpackungsregister.org/

@lukewood said in Product page displaying incorrect prices when using combinations price reduction and customer group discounts: I managed to recreate the exact same problem on the http://back.thirtybees.com. I wanted to be sure that it wasn't something on my installation. I've also noticed some unexpected behavior when it comes to combination reductions, though independently of customer group discounts. It could be the bug is there somewhere.

I'm also using Panda and it's working well. He has good customer support. I don't have experience with the other themes. There is the Community Theme, though, too, which will definitely be maintained.

Mollie believes it's some custom VAT settings are interfering, because they require VAT settings: totalAmount × (vatRate / (100 + vatRate)). But I don't think this is the case. I noticed that Mollie is not picking up on the correct number of items in the shopping cart. If I have 5 items it calculates for 4 items. Any idea where this could come from? This only happens when I have 2 or more of the same item in the cart.

No, it's not being updated anymore and the Prestashop one is tb compatible according to https://github.com/mollie/PrestaShop/releases

@datakick Didn't see that setting. Thank you! I'll need to contact Mollie with this: An error occurred: Error executing API call (422: Unprocessable Entity): Order line 1 is invalid. Total amount is off. Expected total amount to be €119.31 (3 × €39.77), got €159.08. Field: lines.1.totalAmount. Documentation: https://docs.mollie.com/guides/handling-errors

@datakick Thanks! It's @Nemo's OpenGraph module: https://www.prestashop.com/forums/topic/303359-free-module-facebook-open-graph-tags/ But now I uninstalled the OpenGraph module and I'm still getting an error, though a default one: An error occurred: An error occurred while initializing your payment. Please contact our customer support. Debug mode doesn't show any details like I was able to gather in the first post. I also cleared cached. Clearing cache gives me this error: Warning on line 265 in file /home/63665-51233.cloudwaysapps.com/rrwzreejfk/public_html/classes/PageCache.php [2] Invalid argument supplied for foreach()

So you're saying it's correct that the invoice didn't show VAT in this situation?

I'm using the Mollie module https://github.com/mollie/PrestaShop and am getting for myself and some customers (not all!) the following error: ``` Notice: Undefined index: og_type in /cache/smarty/compile/13/c7/b9/13c7b909d6a4a06cb391ad66e29f728f44dc9d8c.file.psograph.tpl.php on line 38 Notice: Trying to get property of non-object in /cache/smarty/compile/13/c7/b9/13c7b909d6a4a06cb391ad66e29f728f44dc9d8c.file.psograph.tpl.php on line 38 ``` Would anyone know how to trouble-shoot this?