It seems that people this days are more and more lazy and want served everything and for free.
What newbies need to understand, that platform is free, and if its not totally the way one would want it, it can always be modified by own or paid modifications.
Mostly there are no problems with the shop, only problems are the users wishes and no will to configure/modify to own needs.
Even on paid platforms one can not configure everything, or one might get rid of the footer copyright on paid platform, and that removal costs 150€.
So one have to decide if its time or money that will be spent. Most decide for first option, but there are always some that wont spend time nor money.