Mark please do not insist about this, do you remember the time when you gave me an access and canceled it just before I can try to help you ? About Images to fix. You did not say sorry at all.. you were allways right and I loose so much time with this story.
I gave you my help like I always do, others accepted without conditions for free and where really happy about that, but you are too boring by giving conditions and making it difficult and frustrating to help you like this.
Usually for payed service I NEED credentials otherwise there is no way I am gonna work for any customers... even if they want to spend 5 hours on skype or screen sharing and pay for that, it will not happen, it's not efficient!
Now, I wish you good luck for your bugs to fix, sincerely, and I hope you'll understand my point.. maybe it will help you not to have the same encounter with others dev willing to help in a normal way, remember that without trust you'll not go very far and surely alone !